Current Job Openings

C&T Enterprises, Inc. provides management support services to the electric, gas utilities, and telecom sectors and is currently seeking a Part-Time Call Center Operator to join our team.

Location: The position will be located at the Tri-County Rural Electric Cooperative headquarters in Mansfield, PA.

Qualifications and Skills:

To be successful in this role, the candidate should possess the following qualifications and skills:

• High School Diploma or equivalent
• 1 year of customer service experience

• Problem-solving skills: Ability to identify and resolve problems promptly, gather and analyze information, generate creative solutions, and demonstrate attention to detail
   
• Technical skills: Proficiency with basic office computer and software applications (i.e., Microsoft Word and Excel)
   
• Strong communication and relationship-building skills: Ability to write clearly and informatively, adapt writing style to meet different audiences, and effectively communicate with internal and external stakeholders
   
• Ethics: Demonstrates respect for a diverse workforce and internal/external constituents, keeps commitments, accepts responsibility for actions, inspires trust, works with integrity, and upholds organizational values
   
• Confidentiality: Maintains discretion and confidentiality in dealing with sensitive and personal matters related to the function
• Sales knowledge (preferred)
   
• Familiarity with IVUE/OMS or other call center-related software programs (preferred)
• Experience operating a two-way radio (preferred)
   

Responsibilities:

As the Part-Time Call Center Operator, the candidate will be responsible for the following:

• Answering all incoming calls

• Responding to caller's inquiries regarding billing or service concerns

• Taking messages, entering service orders, and typing dispatch logs for each company

• Dispatching and informing of outage or trouble calls to the appropriate service crew(s)
   
• Ensuring all calls are transferred to the Call Center or respective offices when necessary

• Handling outbound and inbound fiber sales calls, Collection calls, and Paperwork Calls for companies

• Assisting Call Center Management and other departments with any jobs that they need help with

• Reading the procedure books monthly to stay abreast of new procedures

• Performing other duties assigned to meet the organization's needs and proper management practices

How to Apply:

If the candidate is an experienced call center operator or has a strong passion for customer service and is seeking a new challenge, we welcome them to join our team. Interested individuals should complete the Position Inquiry Form by uploading their resume and any additional supporting documentation. Applications will be reviewed on a continuous basis until the position is filled.

C&T Enterprises, Inc., is an equal-opportunity employer that values diversity in its workforce. We encourage applicants from all backgrounds to apply.

Note: Only shortlisted candidates will be notified.

About Us:

C&T Enterprises, Inc. is a jointly owned for-profit subsidiary of Claverack (Wysox, PA) and
Tri-County (Mansfield, PA) Rural Electric Cooperatives. C&T provides shared management and support services for the two parent electric cooperatives, the cooperatives’ telecom affiliates, Claverack Communications—Revolution Broadband and Tri-Co Connections, and C&T’s subsidiary utilities, including Wellsboro Electric Co. (Wellsboro, PA), Citizens’ Electric Co. (Lewisburg, PA), and Valley Energy (Sayre, PA), a natural gas distribution company.

C&T Enterprises, Inc. will receive letters of interest for the Senior Fiber Splicer position at Tri-County Rural Electric Cooperative (REC).

Location: The position will be located at the Tri-County REC headquarters in Mansfield, PA.

Reporting Structure: This position will report to the Fiber Engineering Supervisor.

Compensation: The rate of pay for this position will be commensurate with the Bargaining Unit agreement between
Tri-County Rural Electric and Local #1319, effective May 1, 2022, through April 30, 2025.

Qualifications and Skills:

To be successful in this role, the candidate should possess the following qualifications and skills:

• High School Diploma or equivalent
   
• Minimum of five years of hands-on experience in fiber splicing, specifically with loose tube fiber
   
• Strong background in fiber identification, reading splice diagrams, and interpreting as-built fiber maps, as well as experience in splicing high-count fiber optic cables
   
• Applies problem-solving skills to identify and utilize basic troubleshooting techniques to promptly prevent or resolve issues, demonstrating the ability to balance multiple duties and priorities
   
• Utilizes excellent verbal and written communication skills to effectively and professionally interact with colleagues, customers, contractors, inspectors, vendors, and consultants
   
• Ethics: Demonstrates respect for a diverse workforce and internal/external constituents, keeps commitments, accepts responsibility for actions, inspires trust, works with integrity, and upholds organizational values

Responsibilities:

As the Senior Fiber Splicer, the candidate is responsible for splicing and terminating fiber optic cables for broadband installations and projects. The responsibilities include, but are not limited to:

• Installing company and customer equipment in a professional manner
   
• Implementing clean hardware mounting and wiring practices
   
• Performing fiber cleaning, testing, and troubleshooting
   
• Carrying out fiber drop installation
   
• Conducting fiber optic splicing and termination
   
• Utilizing a lasher to secure fiber optic cables to existing strands
   
• Reading and understanding technical prints, splice matrix, and specification sheets
   
• Creating and updating detailed as-built diagrams
   
• Providing appropriate training and assistance to colleagues
   
• Assisting with fiber audits and providing written reports
   
• Troubleshooting fiber-related issues
   
• Learning and understanding test equipment used by Tri-Co Connections, including OTDR, light meter, and fusion splicer
   
• Being part of an on-call rotation
   
• Working closely with other departments within Tri-Co Connections and Tri-County REC
   
• Ability to travel as needed with a valid driver's license
   
• Must possess or obtain a CDL within one year of the hire date.
   
• Performing other duties as assigned according to the needs of Tri-Co Connections and Tri-County REC

How to Apply:

If you meet the qualifications for this position and are seeking an exciting new challenge, we invite you to apply. Qualified candidates should visit ctenterprises.org/current-job-openings and complete a 'Position Inquiry Form,' uploading your resume and any other supporting documentation. The company will review applications until the position is filled.

C&T Enterprises, Inc., is an equal-opportunity employer that values diversity in its workforce. We encourage applicants from all backgrounds to apply.

Note: Only shortlisted candidates will be notified.

About Us:

Tri-County REC

Tri-County Rural Electric Cooperative, a co-owner cooperative of C&T Enterprises, Inc., proudly serves over 19,000 electric meters and has a membership of 17,000. In addition, Tri-County REC provides high-speed fiber-to-the-home broadband services to over 7,750 subscribers through our dedicated subsidiary, Tri-Co Connections.

C&T Enterprises, Inc.

C&T Enterprises, Inc. is a jointly owned for-profit subsidiary of Claverack (Wysox, PA) and
Tri-County (Mansfield, PA) Rural Electric Cooperatives. C&T provides shared management and support services for the two parent electric cooperatives, the cooperatives' telecom affiliates, Claverack Communications—Revolution Broadband and Tri-Co Connections, and C&T's subsidiary utilities, including Wellsboro Electric Co. (Wellsboro, PA), Citizens' Electric Co. (Lewisburg, PA), and Valley Energy (Sayre, PA), a natural gas distribution company.

C&T Enterprises, Inc. will receive letters of interest for the Fiber Splicer position at Tri-County Rural Electric Cooperative (REC).

Location: The position will be located at the Tri-County REC headquarters in Mansfield, PA.

Reporting Structure: This position will report to the Fiber Engineering Supervisor.

Compensation: The rate of pay for this position will be commensurate with the Bargaining Unit agreement between Tri-County Rural Electric and Local #1319, effective May 1, 2022, through April 30, 2025.

Qualifications and Skills:

To be successful in this role, the candidate should possess the following qualifications and skills:

• High School Diploma or equivalent
   
• Hands-on experience in fiber splicing, specifically with loose tube fiber
   
• Background in fiber identification, reading splice diagrams, and interpreting as-built fiber maps, as well as experience in splicing high-count fiber optic cables
   
• Applies problem-solving skills to identify and utilize basic troubleshooting techniques to promptly prevent or resolve issues, demonstrating the ability to balance multiple duties and priorities
   
• Utilizes excellent verbal and written communication skills to effectively and professionally interact with colleagues, customers, contractors, inspectors, vendors, and consultants
   
• Ethics: Demonstrates respect for a diverse workforce and internal/external constituents, keeps commitments, accepts responsibility for actions, inspires trust, works with integrity, and upholds organizational values

Responsibilities:

As the Fiber Splicer, the candidate is responsible for splicing and terminating fiber optic cables for broadband installations and projects. The responsibilities include, but are not limited to:

• Installing company and customer equipment in a professional manner
   
• Implementing clean hardware mounting and wiring practices
   
• Performing fiber cleaning, testing, and troubleshooting
   
• Carrying out fiber drop installation
   
• Conducting fiber optic splicing and termination
   
• Utilizing a lasher to secure fiber optic cables to existing strands
   
• Reading and understanding technical prints, splice matrix, and specification sheets
   
• Creating and updating detailed as-built diagrams
   
• Providing appropriate training and assistance to colleagues
   
• Assisting with fiber audits and providing written reports
   
• Troubleshooting fiber-related issues
   
• Learning and understanding test equipment used by Tri-Co Connections, including OTDR, light meter, and fusion splicer
   
• Being part of an on-call rotation
   
• Working closely with other departments within Tri-Co Connections and Tri-County REC
   
• Ability to travel as needed with a valid driver's license
   
• Must possess or obtain a CDL within one year of the hire date.
   
• Performing other duties as assigned according to the needs of Tri-Co Connections and Tri-County REC

How to Apply:

If you meet the qualifications for this position and are seeking an exciting new challenge, we invite you to apply. Qualified candidates should visit ctenterprises.org/current-job-openings and complete a 'Position Inquiry Form,' uploading your resume and any other supporting documentation. The company will review applications until the position is filled.

C&T Enterprises, Inc., is an equal opportunity employer that values diversity in its workforce. We encourage applicants from all backgrounds to apply.

Note: Only shortlisted candidates will be notified.

About Us:

Tri-County REC

Tri-County Rural Electric Cooperative, a co-owner cooperative of C&T Enterprises, Inc., proudly serves over 19,000 electric meters and has a membership of 17,000. In addition, Tri-County REC provides high-speed fiber-to-the-home broadband services to over 7,750 subscribers through our dedicated subsidiary, Tri-Co Connections.

C&T Enterprises, Inc.

C&T Enterprises, Inc. is a jointly owned for-profit subsidiary of Claverack (Wysox, PA) and
Tri-County (Mansfield, PA) Rural Electric Cooperatives. C&T provides shared management and support services for the two parent electric cooperatives, the cooperatives' telecom affiliates, Claverack Communications—Revolution Broadband and Tri-Co Connections, and C&T's subsidiary utilities, including Wellsboro Electric Co. (Wellsboro, PA), Citizens' Electric Co. (Lewisburg, PA), and Valley Energy (Sayre, PA), a natural gas distribution company.

C&T Enterprises, Inc. will receive letters of interest for the System Engineer (Electric Distribution) Level I & Level II position at Tri-County Rural Electric Cooperative.

Location: The position will be located at the Tri-County REC headquarters in Mansfield, PA.

Qualifications and Skills:

To be successful in this role, the candidate should possess the following qualifications and skills:

• A bachelor's degree in electrical engineering, electrical technology, or mechanical engineering, along with relevant industry knowledge.
   
• Recent engineering graduates with a related 4-year degree and a strong desire to learn the electric distribution cooperative business are encouraged to apply.
   
• Applies problem-solving skills to identify and utilize basic troubleshooting techniques to promptly resolve issues, demonstrating the ability to balance multiple duties and priorities.
   
• Utilizes excellent communication skills to effectively interact with colleagues, contractors, utility inspectors, vendors, and consultants.  
   
• Ethics: Demonstrates respect for a diverse workforce and internal/external constituents, keeps commitments, accepts responsibility for actions, inspires trust, works with integrity, and upholds organizational values.

Responsibilities:

As the System Engineer (Electric Distribution) Level I & Level II, the candidate's responsibilities will involve both office and field work involvement and include:

• Collaborate with internal departments and external engineering firms to create short-term and long-range plans for enhancing the electric distribution facility improvement plan.
   
• Perform system coordination studies and provide protective device settings for fault-isolating equipment within the distribution system.
   
• Research and devise strategies to leverage the fiber infrastructure to create a more robust electric distribution system, including distribution automation.
   
• Assist in the planning, designing, and mapping of new fiber infrastructure in conjunction with the electric system.
   
• Develop predictive maintenance programs utilizing advanced technologies such as drones, various software, and SCADA systems.
   
• Develop preventive maintenance routines and schedules for electrical equipment distribution, following industry best practices, NETA recommendations, and manufacturers’ O&M manuals.
   
• Assume the role of project manager for large-scale Distribution and Transmission projects.
   
• Review, modify, and interconnect all Alternative Energy Systems interconnected to Tri-County REC’s distribution system.
   
• Provide support for the Cooperative's two-way metering AMI system(s), including load management. Implement initiatives to maximize their capabilities and develop report analysis.
   
• Perform other related work as assigned.

How to Apply:

If you are an experienced Engineer with a background in Electrical Distribution or are a recent engineering graduate with a strong desire to learn the electric cooperative distribution business, we encourage you to apply for the System Engineer (Electric Distribution) Level I & Level II position on our team. Qualified candidates should complete the Position Inquiry Form, uploading your resume and any other supporting documentation. The company will review applications until the position is filled.

C&T Enterprises, Inc., is an equal opportunity employer that values diversity in its workforce. We encourage applicants from all backgrounds to apply.

Note: Only shortlisted candidates will be notified.

About Us:

Tri-County REC

Tri-County Rural Electric Cooperative, a co-owner cooperative of C&T Enterprises, Inc., proudly serves over 19,000 electric meters and has a strong membership of 16,806. In addition, Tri-County REC provides high-speed fiber-to-the-home broadband services to 5,000 subscribers through our dedicated subsidiary, Tri-Co Connections.

C&T Enterprises, Inc.

C&T Enterprises, Inc. is a jointly owned for-profit subsidiary of Claverack (Wysox, PA) and
Tri-County (Mansfield, PA) Rural Electric Cooperatives. C&T provides shared management and support services for the two parent electric cooperatives, the cooperatives’ telecom affiliates, Claverack Communications—Revolution Broadband and Tri-Co Connections, and C&T’s subsidiary utilities, including Wellsboro Electric Co. (Wellsboro, PA), Citizens’ Electric Co. (Lewisburg, PA), and Valley Energy (Sayre, PA), a natural gas distribution company.

Mansfield, PA

Mansfield, Pennsylvania, is a college town located at the intersection of Routes 6 and 15, nestled at the base of the breathtaking Endless Mountains in north-central Pennsylvania. With just over 3,000 residents, Mansfield exudes the charm and warmth of a close-knit community while offering the unbeatable advantage of quick access to larger suburban areas such as Williamsport, PA, Corning, NY, and the Finger Lakes region. Located four hours away from major urban hubs like Philadelphia, Pittsburgh, and New York City, you'll find endless opportunities for adventure and exploration.

One of the highlights of Mansfield's allure is its abundance of outdoor recreational activities. From hiking and biking along picturesque trails to fishing in crystal-clear streams, you'll be surrounded by natural beauty and tranquility. Just a stone's throw away, the awe-inspiring Pennsylvania's Grand Canyon in nearby Wellsboro awaits, offering unforgettable experiences.

In the heart of Mansfield, you'll discover a charming downtown with local flair. Its lively Mansfield Final Friday event showcases local farmers, artisans, small businesses, and non-profit organizations, bringing the community even closer together.

Mansfield is also home to the Commonwealth University of Pennsylvania - Mansfield, which brings a vibrant energy to the town. Immerse yourself in a community that values education and fosters a culture of growth and intellectual stimulation.

With its ideal location, natural surroundings, and endless professional and personal growth opportunities, Mansfield, Pennsylvania, is the perfect place to start or continue your career. Embrace an exceptional quality of life where work-life balance is prioritized and a supportive community awaits you. Join us in Mansfield and experience a fulfilling and rewarding journey.